Privacy Policy | Deep Knead Therapeutic Massage

Last Updated: March 20, 2025

Deep Knead Therapeutic Massage (“we,” “us,” or “our”) operates the website https://deepknead.com/. This Privacy Policy explains how we collect, use, and share your personal information, including information collected through SMS communications.

1. User Consent

By using our Website and services, you agree to the terms of this Privacy Policy and our Terms of Service. If you do not agree, please do not use our services.

2. Information We Collect

We collect both Personal Information (such as name, email, phone number) and Anonymous Information (data that does not identify an individual). We collect information when you register an account, submit a form or inquiry, opt-in to receive SMS messages, make a purchase or schedule a service, or interact with our Website through cookies or similar technologies.

3. How We Use Your Information

We use collected information to provide and improve our services, process transactions and fulfill orders, send appointment reminders and service updates, respond to inquiries and customer support requests, and enhance user experience through personalized content.

4. SMS Consent & Policy

By providing your phone number and opting in, you consent to receive SMS messages related to our services, promotions, and reminders. SMS consent is not shared with third parties or affiliates for marketing purposes. You can opt out at any time by replying “STOP” to any message.

5. Sharing of Personal Information

We do not sell, trade, rent, or share your personal information except in the following cases: with service providers who help operate our business (e.g., payment processors, customer support), legal obligations if required by law, court order, or to protect our rights, and business transfers if our company undergoes a merger, sale, or acquisition

6. Cookies & Tracking Technologies

We use cookies and similar technologies to analyze trends, administer the Website, and track user engagement. You can disable cookies through your browser settings, but this may limit some Website functionality.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Data Security

We implement security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from minors.

10. Your Choices & Rights

You can opt out of SMS by replying “STOP” to any message to unsubscribe. If you wish to modify or delete your data, you can contact us at marcushimmelright@gmail.com to update or request deletion of your personal data. For marketing communications, you can unsubscribe via the link in our emails.

11. Policy Accessibility

Our Privacy Policy is accessible via a direct link on all web forms near SMS consent language and in the footer of every page on our Website.

12. Contact Information

For any questions regarding this Privacy Policy, please contact us at: marcushimmelright@gmail.com

We reserve the right to update this Privacy Policy at any time. Continued use of our Website and services after changes are posted constitutes your acceptance of the revised policy.